Privacy Policy

1. Information We Collect

Personal Information You Provide

• Account Information: Email address and password (if registering with email), or your name and email address from Google (if signing in with Google OAuth). All authentication is handled by Supabase Auth.
• Phone Number: Optionally provided for SMS tee time alerts
• Alert Preferences: Golf courses, preferred dates/times, group size, and notification preferences
• Communication Data: Feedback, support requests, and correspondence with us
• Payment Information: If applicable, billing details processed by third-party payment processors

Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent, click patterns, and session duration (collected via Google Analytics, Google Tag Manager, and PostHog — only with your consent)
• Behavioral Events: Actions such as course searches, alert creation, and feature usage are recorded in our database to personalize your experience and improve retention. This data is tied to your account and collected regardless of cookie preferences, as it is necessary for service functionality.
• Device Information: IP address, browser type/version, device type, and operating system
• Error and Performance Data: Error logs, stack traces, loading times, and system performance metrics (collected via Sentry error tracking, which may include user context such as your email)
• General Location: Approximate location (city/state level) derived from your IP address

Controller/Operator: BlueTeem LLC operates TeeTimeGo and is responsible for processing your information in connection with this service.

2. How We Use Information

Service Provision

• Create and manage your account and user profile
• Monitor golf course availability and deliver tee time alerts
• Process and send notifications via email, SMS, and in-app messages
• Provide customer support and respond to inquiries

Service Improvement

• Analyze usage patterns to improve our algorithms and user experience
• Conduct research and analytics to enhance service functionality
• Develop new features and optimize existing services
• Ensure security, prevent fraud, and maintain system integrity

Communication

• Send service updates, security notices, and administrative messages
• Provide technical support and customer service
• Send promotional communications (with your consent where required)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share data with trusted third-party service providers who assist us in operating our service, including providers for:

• Cloud hosting and database infrastructure
• Email and SMS delivery
• Error monitoring: Error data, including stack traces and user context (such as your email address), may be transmitted to our error tracking provider to help us diagnose issues.
• Google (OAuth & Analytics): If you sign in with Google, Google receives your authentication request and returns your name and email to us. We also use Google Analytics and Google Tag Manager to understand how users interact with our service; usage data is shared with Google in accordance with Google's privacy policy, which may include use for advertising personalization. You can opt out via Google's opt-out tools or by declining cookies in our consent banner.
• PostHog (Product Analytics): We use PostHog for product analytics and session recordings to understand how users interact with our service. PostHog data is only collected if you accept cookies via our consent banner. PostHog may process data in the United States in accordance with their privacy policy.
• Payment processors (if applicable in the future)

These providers are contractually required to protect your information and use it only for specified purposes.

Google Analytics and CCPA "Sharing"

Under California law (CCPA/CPRA), sharing personal data with analytics providers like Google for cross-context behavioral advertising may be considered "sharing" even if not a sale. We share limited usage data with Google Analytics only if you consent via our cookie banner. California residents may opt out of this sharing by declining cookies in our consent banner, using browser-level controls, Google's opt-out tools, or by contacting us at privacy@teetimego.com.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Cookie Consent

When you first visit TeeTimeGo, we display a cookie consent banner. Analytics and tracking cookies (Google Analytics, Google Tag Manager, PostHog) are not loaded until you click "Accept." If you click "Decline," these cookies will not be set and no analytics data will be collected from your session. Your choice is stored in your browser's local storage and remembered for future visits.

Types of Cookies We Use

• Essential Cookies: Required for authentication, security, and basic service functionality. These are always active regardless of your consent choice.
• Analytics Cookies (consent required): Google Analytics, Google Tag Manager, and PostHog cookies that help us analyze service usage, understand user behavior, and improve performance. Only set if you accept cookies.
• Functional Cookies: Remember your preferences and settings (e.g., cookie consent choice, UTM attribution)

Managing Your Cookie Preferences

You can change your cookie preference at any time by clearing your browser's local storage for teetimego.com, which will cause the consent banner to reappear on your next visit. You can also control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.

First-Party Behavioral Data

Separately from analytics cookies, we collect behavioral events (such as course searches and alert creation activity) in our own database when you are logged in. This data is used to personalize your experience — for example, to send you relevant course recommendations or re-engagement emails. This collection does not depend on cookie consent, as it is part of the service you signed up for. You can control related communications via your notification preferences in account settings.

5. Data Retention

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations and resolve disputes
• Maintain security and prevent fraud
• Improve our services through analysis

Typically, we retain account information for the duration of your account plus 3 years after closure, unless a longer retention period is required by law. Usage data and analytics may be retained longer in aggregated, de-identified form.

6. Security Measures

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and employee training
• Secure hosting with reputable cloud providers

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.

7. Your Privacy Rights

General Rights

You can access, update, or delete your account data through your account settings or by contacting us.

State-Specific Rights (USA)

California (CCPA/CPRA): California residents have the right to:

• Know what personal information we collect and how it's used
• Request deletion of personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Non-discrimination for exercising privacy rights

Other States: We honor similar privacy rights for residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws.

Exercising Your Rights

To exercise your privacy rights, email us at privacy@teetimego.com with your request. We may need to verify your identity before processing your request. We aim to respond within 30 days of receiving a valid request.

8. Data Transfers

TeeTimeGo operates exclusively within the United States. Your information is processed and stored on servers located in the United States. Our service providers may also process data within the United States or other countries with adequate data protection standards.

9. Automated Decision-Making

We use automated systems to monitor golf course availability and send alerts based on your preferences. These systems do not make decisions that significantly affect you beyond providing the notifications you've requested. You can modify your alert preferences or opt out at any time.

10. Children's Privacy

TeeTimeGo is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

11. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected users and relevant authorities as required by applicable law, typically within 72 hours of discovering the breach.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through email, in-app notifications, or prominent notices on our website at least 30 days before they take effect. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For questions about this privacy policy or to exercise your privacy rights, contact us at:

• Email: privacy@teetimego.com
• Company: BlueTeem LLC (d/b/a TeeTimeGo)
• Response Time: We aim to respond to privacy inquiries within 30 days